Customer Serivces/Business Hours Our website, is available 24 hours a day, 7 days a week, 365 days a year for your shopping convenience! For driving direction, please call. Order tracking Orders you have placed can be tracked in real time. To see order status, login is required. After you login, click on Order Status located in right side service panel. To check the status of an order, click on the Order Tracking button. If you know your order number, enter it and click on the View Order button. If you do not know your order number, click on the Order Summary button; all the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. Suggestion If you have any suggestions about improving our website, please email us at sales@dtgusa.com 907 AVE U, Brooklyn NY 11223. Business hour is Monday to Friday 11:00AM - 6:30PM EST. 718-336-3145 nydtgusa@yahoo.com